Thena

Decision Support Agents

Customer Analytics

Customer Education Platforms

AI customer support for B2B teams | One ticketing engine for Slack, email, chat, MS Teams, and Discord.

LocationCalifornia

Employees11-50 employees

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Thena is a SaaS platform that unifies customer support for B2B teams. It provides a single ticketing system that integrates with Slack, email, chat, MS Teams, and Discord, allowing support teams to manage and resolve customer issues without leaving their preferred communication tools.

Key Features:

Centralize customer support across Slack, email, chat, MS Teams, and Discord
Manage all requests through a unified ticketing engine
Enable B2B teams to handle customer interactions efficiently
Integrate support workflows directly within workplace communication tools
Streamline collaboration between customer-facing and internal teams

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