Zendesk

Helpdesk Software

AI-powered customer support platform that helps businesses manage and improve customer service across multiple channels.

LocationSan Francisco

Employees1000+ employees

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Zendesk is a leading customer support and helpdesk platform designed to streamline customer service interactions. It offers AI-driven ticketing, omnichannel communication, automation, and analytics to enhance agent productivity and improve customer satisfaction. With Zendesk AI, businesses can resolve issues faster and deliver more personalized support experiences across email, chat, social media, and voice

Key Features:

Enables efficient customer support through AI-assisted ticket management
Integrates multiple communication channels into a single dashboard
Automates repetitive tasks and routes inquiries intelligently
Provides analytics to track performance and customer satisfaction
Supports seamless collaboration between agents and departments

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